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Monday, June 29, 2009
CARPET CLEANING IN WHOLE HOUSEDIDN'T BS ME ON THE PHONE. HAD A FIRM PRICE. I THOUGHT THEY WERE OVER SELLING WHAT THEY COULD DO. I HAD ALL 8 ROOMS OF CARPET
CLEANED INSTEAD OF THE TWO I WANTED. IT WAS THE GUY'S LAST JOB FOR THE DAY SO HE STAYED LATE AND DELIVERED. HE INITIALLY SAID
SOME STAINS WOULD REMAING PROBABLY. BUT THEY ARE ALL GONE. HAVE HAD A PROBLEM WITH STAINS COMING BACK. BUT NON HAVE AFTER
ALMOST A WEEK. MY CARPETS LOOK NEW AGAIN. ASK FOR MIKE
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ALMOST THREW OUT MY CARPETSI LEFT MY HOME IN THE CARE OF MY 3 TEENAGE CHILDREN FOR 3 1/2 MONTHS. WHEN I CAME BACK THE FAM ROOM WAS RUINED.
SPILLED SODAS AND GOD KNOWS WHAT ELSE. MY REALTOR SENT ME A GIFT CERTIFICATE FOR CARPET CLEANING. I USED IT ON
THAT ROOM - AND IT LOOKS ALMOST NEW. THEY BID AND THEN CLEANED CARPETS IN THE REST OF THE HOUSE. NOW THEY
ALL LOOK GREAT. I WILL USE LIKE NEW AGAIN TO CLEAN ALL MY UPHOLSTERY AND CARPETS FROM NOW ON.
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SELLING MY HOMEThey gave me an estimate on carpet cleaning. They told me at the beginning of the job what stains
would come out and a few they thought were permanent. He worked on the "so called permanent stains with about 4
different cleaners. They all came out, and haven't come back. They were here promptly and called 15
minutes before they arrived. He was here for less than an hour, which was a reasonable amount of time to get everything done.
I got a follow up call from the owner, Frank, and I placed an order for air duct cleaning. Extremely satisfied.
3 bad stains in carpet - gonePolite. Clean. Seth explained exactly what he was going to do and did a great job cleaning my carpet.
Frank called the next day to make sure that I was satisified. I will definitely use them again. Like New Againg got out 3
stains others couldn't. Wonderful. I barely knew Seth was here. He did his job and was gone before I knew it.
Friday, June 26, 2009
large house cleanedCarpet cleaned throughout my entire home. Living room, hall, 4 bedrooms and large basement room. When
I called to set up an appointment I talked with Frank who was very pleasant to talk with and scheduled a time that would work
out best for me. Kim arrived on the day scheduled and was able to complete the task of cleaning the carpets in a very
efficient manner. Kim was great to work with and did an excellent job on the carpets. The carpet looks great and I love
the fresh citrus smell from the cleaning solvent that I smell each time I walk into the house. Frank followed up with a call
a few days later to make sure everything was satisfactory. Which it was.
Upholstery cleaning and carpet cleaningThe company cleaned 6 rooms of carpet, and cleaned 3 pieces of furniture. I chose the company
from the good things listed on Angie's List. I called and made an appointment. They came exactly when they were expected,
and did a beautiful job cleaning my carpets. We had some pretty significant pet stains, and I was very pleased with the results.
All the pet stains came out. Some of these same pet stains didn't come out when we hired two different companies in
the past. Frank called the next day to see how we liked the carpet once it was dry. The entire experience was seamless.
I will definitely use Like New Again, again.
Smallish job on lr hall and 2bedroomsMy carpet is only six years old but is a light gray color and shows the dirt pretty easily, especially
in high traffic areas. It also had some stains from my cat and from where things had been spilled on it, most notably red
koolaid. The young lady who came to clean it was great. Kim introduced herself to me, told me exactly what she was going
to do, measured, gave me the price before she started. We talked about the koolaid stain. She said she thought she could get
it out and she did! There is not a trace of it left. I was amazed since the previous company I had hired to clean the carpet
said there was nothing they could do. I am very pleased with the carpet cleaning results. The carpet looks like new again!
She even gave me a booklet on stain removal and a bottle of stain remover. I will definitely use them again and recommend
them to friends.
THEY CAME AND CLEANED THE CARPETS IN FOUR OF THE ROOMS IN OUR HOME.Member Comments: SHE CAME TO MY HOME PROMPTLY AND
ON TIME. CLEANED CARPETS IN FOUR ROOMS. HAD A BUNCH OF PET STAINS FROM 4 DOGS AND 1 CAT. SHE COMPLETELY CLEANED
THE CARPET AND GOT OUT ALL OF THE STAINS EXCEPT ONE. SHE DID A BETTER JOB THAN WE BOTH EXPECTED. WE WERE VERY HAPPY WITH
THE SERVICES AND PRICE. WE WILL HAVE LIKE NEW AGAIN CLEAN OUR CARPETS EVERY FOUR MONTHS.
Had family room carpet deep cleaned.My family room carpeting was badly soiled from numerous pet mishaps and daily living.
It's in a high traffic area of my home and tends to accumulate dirt easily. I knew I needed some kind of deep cleaning, especially
one that included a pet treatment. I called a few places and got prices but decided on Like New Again because of their vast
knowledge of how to treat pet stains. They explained to me their pet treatment which included spot removal, mechanized steam
cleaning and deep deodorizing. I only needed 1 room of carpet cleaned and was told of their $99 minumum , $90 b/c
of Angie's List coupon, which was what it ended up costing me for the deep cleaning I needed. We set up an appointment for
the following week and they were right on time. They were extremely polite and professional, and my carpet looks amazing!!
They explained what they did to remove the spots and also gave me a free bottle of solution to use the next time there is
another "accident". They also gave me a great brochure on how to properly treat pet accidents as well as lots of
other spills. The whole procedure took about an hour and they left no mess behind. I will definitely use this company again
or carpet cleaning.
carpet cleaningI checked out carpet cleaners through the IICRC. Like New Again was certified. And the owner was a master
carpet cleaner. like New Again cleaned the carpeting on the third floor of a 2 family unit which serves as a large
family room. Pets had stained the carpeting. They also cleaned the carpeting on 2 flights of stairs, including a spiral staircase.
My overall experience was great. They were very courteous and made a horribly stained carpet look very good. They let
me know the yellow stain from bleach was permanent - but the other stains are gone. We will be using them on a few rentals
we have in the future.
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Found them on Angie's listThey cleaned carpet very well. We have dogs and he took special care for problem areas and the entire
carpet. They were always available by phone. I needed to reschedule and that was no problem. They were courteous, explained
procedure and were very professional. They made me feel like I was not foolish for asking any questions. I was not home when
they cleaned, but our secretary was and she was extremely impressed (and she is picky). I got home when he was finishing.
Everything smelled and looked like new. Like new again used mechanized steam cleaning on one very bad room, and it looks
like new again.
rental house carpet cleaningThe carpet was TERRIBLY dirty and stained as it is a rental. It was in very bad shape. I wanted to
get the carpets cleaned to see if it was even possible to salvage the carpet because it wasn't that old. While the carpet
does not look perfect, it was cleaned well enough and a good amount of the overall filth and most stains were removed. I'm
able to get by without replacing the carpet at this time. I was recommended by my realtor. Like New Again will
clean all my future rentals.
carpet cleaningWent great. Set up appointment over the phone for a time convenient for me. Did a great job. Left booties
for us to use to walk on carpet and not get it dirty while it dried. Called to check up on our satisfaction. Were prompt,
friendly, easy to work with, reasonably priced, and did a great job. The spot cleaner that they use is so great that
I have bought several bottles from them. It works better than anything you can buy in stores. This was the best carpet cleaning
I have ever had.
I was impressed by their flexibility in working to fit my schedule and time line-even when I inadvertently
missed one appointment. They did an ubelievably good job of cleaning the carpets. In the case of a couple of stains, they
let me know that they might not be able to clean them, what they were going to try, and kept me informed of the outcome right
away. They all came out.
Pet stains galore.I have 3 large dogs - so I need the traffic carpet areas cleaned on a regular basis. I contracted a
"well advertised" respected company who did the work for me last year, but this year I relied on Angie's list for
a referral. The work was better, at 1/3rd the cost. The technician, Kim, is just terrific. She is personable, but very professional.
She was in and out in 45 minutes, no mess no fuss. The stains are gone and my carpets were very clean and dried very
quickly (approx 4 hours). I will be having Like New out to do some upholstery cleaning very soon. I highly recommend
their service!
Phone consultation really outlined the process well and all my carpet cleaning questions were answered.
They called ahead on the day of the service, measured the rooms, quietly and professionally cleaned all carpets and area
rugs in about 2 1/2hrs and left behind a brochure with helpful cleaning tips and spot remover solution. The worker was
very courteous and did a great job. The followup call the next day went well, and I anticipate we will use them regularly
for our carpets. I hope to use them even sooner for upholstery cleaning as well. Overall - outstanding cleaning job; informative,
courteous and professional staff; and the work was very reasonably priced. Highly recommend Like New Again.
Wednesday, June 24, 2009
UNBELIEVABLY DIRTY CARPETS I RECENTLY BOUGHT A HOME WHERE THE CARPETS WERE TRASHED. MY REALTOR GAVE ME A GIFT CERTIFICATE FOR THE BIGGEST
ROOM. IT LOOKED THE WORST. I TOLD HER I DOUBTED IT COULD BE CLEANED. SHE SAID GIVE THEM A TRY. FIRST
I CHECK THE IICRC TO MAKE SURE THEY WERE CERTIFIED. THEY WERE AND I CALLED. THEY AGREED TO DO JUST THAT ONE ROOM,
ABSOLUTELY FREE, AND THEN BID THE REST OF THE HOUSE. MEANWHILE WE LOOKED AT NEW CARPETING AS A BACKUP PLAN. AFTER THEY
MECHANICALLY STEAM CLEANED THIS ROOM - IT LOOKED UNBELIEVABLY GREAT. THE ONLY THING THEY COULDN'T GET OUT WAS A BURN
MARK AND A BLEACH STAIN. WE NEVER BOUGHT NEW CARPETS-SAVING 12,500. THE TECHNICIAN GAVE ME TIPS ON MAINTAINING
THE CARPET AND A STAIN GUIDE TELLING HOW TO GET OUT CERTAIN STAINS. I HAVE THREE KIDS AND A DOG. I'LL PROBABLY
BE USING THEM AGAIN.
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